Post-Pandemic Retailing Retailing

CHOOSING A POS SYSTEM SOLUTION IS LIKE A CAKE. HERE’S HOW. Java, Java Philippines

Choosing a POS System Solution in 2022 is Like a CAKE. Here’s How.

Choosing a POS System Solution in 2022 is Like a CAKE. Here’s How. 650 486 Exist Software Labs

Point Of Sale (POS) systems are essential in handling business operations today. It helps the retailers to have convenient transactions with their customers and process all the orders with documentation. More than that, reliability of the POS System Solution would likely affect your business as you expand moving forward.

Likewise, opportunities that are rising as your retail business thrive would possibly empower if the POS provides store processing management, data analysis, and inventory management. 

To further explain this, getting and considering a POS supplier is very tedious, but like a piece of CAKE. Here’s how:

1. CONSIDER LOOKING FOR PLENTY OF POS SYSTEM SOLUTION SUPPLIERS

Just like hiring, you need to inquire with several POS suppliers. In this way, you will be able to gauge who can serve you better. Don’t forget to prepare your tally sheets. You can now benchmark different suppliers, check their credibility, pricing, and the features of their product.

Look for POS that can journey with your business as you grow and mature.

2. ASK IF THEY HAVE A BUSINESS CONTINUITY PLAN

Proven for 2020 and 2021, selling and use of POS remains to be a necessity. And it is important that your provider is someone who has the capability to support even in times of pandemic. Check if they have local support that you can contact when urgent and provide a resolution quickly. They should also have the capability to give a specific TAT (turnaround time) to not affect your sales and operation.

3. KNOW EVERYTHING ABOUT THE POS SUPPLIER

This is very important. Check who are the customers they are catering to, what are their products and services, where are their products deployed, and how far their services have reached. By knowing this, you are putting your business into a safe scenario where you can trust the POS System Solution that you are going to implement. Enlist your other questions and continue to benchmark all the POS Suppliers that you inquired to.

4. ELABORATELY SHARE YOUR BUSINESS REQUIREMENTS

It would be beneficial to you and easier for the POS providers if you have an RFP or Request for Proposal. It states your pre-conditions, your requirements on hardware if big or small, software features if basic or advanced and other services that you need, you may also include future expansion plans. Suppliers would be able to respond immediately saving you some time so you can easily have a whitelist and see the demo as a next step.

Anahaw POS can meet all your requirements when it comes to finding the suitable POS System solution to your business. Whether you are SME or Large Enterprise, we can build a system that is tailor-fit to your business.

TAKE YOUR BUSINESS TO THE NEXT LEVEL!

POS - Losing Opportunities By Not Using a POS Solution

Losing Opportunities By Not Using a POS Solution in 2022

Losing Opportunities By Not Using a POS Solution in 2022 1080 1080 Exist Software Labs

As the restrictions of Covid-19 became lighter, many individuals including kids, teens, and adults are now going outside their homes – playing in the park, going to the malls, and shopping. Since we are now in the Christmas season, a lot of brick-and-mortar are offering promos and discounts to entice their buyers to purchase more.

While there are many customers purchasing, businesses should be aware of the efficiency and quality of their products and services. The inconvenience on their end might affect your business. To increase customer loyalty, they must bring a convenient and personalized experience to the customers. There are a lot of opportunities that can be lost by not using a POS, including your sales. 

To prevent losing these opportunities, here are some areas we can look at:

CUSTOMER CENTRICITY

One of the most underrated fundamentals in building your business foundation is Customer Centricity. Some entrepreneurs focus on reaching their target quotas without thinking about the steps in dealing with their customers. When they visit your store, it is essential that they feel valued, and comfortable at a glance. Given the technology and tools available in the market, A POS can help retailers to avoid long queues, slow payment, and inconvenience in the experience of the customers. Customers that are happy with the products, services, and experience will surely be loyal to your store.

STORE PROCESSES

Commonly, store processes are shopping, adding to cart, checkout, pay, and go. But on the other hand, how you operate these processes varies the efficiency of your business. If the store processes are likely without standard, they will probably stress your customers and frustrate your employees. Store optimization and evaluating the store’s current situation might also help owners to identify what to implement and improve in their operation. These are some example store processes:

  • Check out process
  • Payment options
  • Product add-ons/Product bundles
  • Advance order
  • Customer loyalty card

This will go hand in hand with customer-centricity also. Recognizing their value and making them feel special will stand you out from your competitors.

ANAHAW POS

Designed to make retail businesses seamless, data-driven, and operate faster, Anahaw POS is a fully integrated retail solution that provides end-to-end functionality. Beyond providing the right tool for your retail business, Anahaw POS is also flexible to make your processes faster and personalize the experience in your stores with cross-selling, customer points, and product recommendations.

Why Invest in a POS solution?

  • Payment options – A POS helps the payment process faster. By scanning the codes at the back of the product’s package, the system automatically calculates the total price of the customer’s purchase. Moreover, there are payment gateway integrations that allow them to have an option if they want to pay cashless.
  • Inventory Management – Businesses can easily track their product stocks in real-time. It would save a lot of time in tracking your inventory instead of manually tracking it.
  • Loyalty cards – By having loyalty cards, this can be used in multiple ways, not just incentivizing their loyalty in your store. It could also document their contact information, purchase history, and buying behavior so that you can thoroughly understand your customers and create better business decisions.
  • Avoid Errors – Using POS can help businesses to avoid errors during operation. For example, if a cashier mistakenly scanned the item, you can easily control and correct it into the system by just putting a pin or swiping the manager’s control card.
  • Personalized shopping – With the use of POS, it can provide personalized experience to the customers. According to the Mastercard-sponsored Harvard Business Review survey, 8 in 10 respondents said that personalization is a critical driver of revenue and profits. In line with this, personalized shopping experience could lead to customer satisfaction, loyalty and increase sales because it matches their taste and preferences.

Lucky for you, Exist offers Anahaw POS that is a fully integrated solution that provides today’s retailer with end-to-end functionality. You can book a free consultation and free demo with us to understand how Anahaw POS is set up and how we can tailor-fit the product to your business.

TAKE YOUR BUSINESS TO THE NEXT LEVEL!

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POS Solution 2022: How can it help prevent opportunity loss? Java, Java Philippines

POS Solution 2022: How can it help prevent opportunity loss?

POS Solution 2022: How can it help prevent opportunity loss? 650 486 Exist Software Labs

Retailers without the right technology like POS Solution could waste some records that can be used for inventory, marketing, etc. As the restrictions due to Covid-19 change regularly, many individuals including kids, teens, and adults are sometimes going outside their homes – playing in the park, going to the malls, and shopping. Brick-and-mortar businesses now offer promos and discounts to entice their buyers to purchase more.

While there are many customers purchasing, businesses should be aware of the efficiency and quality of their products and services. The inconvenience on their end might affect your business. To increase customer loyalty, they must bring a convenient and personalized experience to the customers. There are a lot of opportunities that can be lost by not using a POS solution, including your sales. 

To prevent losing these opportunities, here are some areas we can look at:

CUSTOMER CENTRICITY

One of the most underrated fundamentals in building your business foundation is Customer Centricity. Some entrepreneurs focus on reaching their target quotas without thinking about the steps in dealing with their customers. When they visit your store, it is essential that they feel valued, and comfortable at a glance. Given the technology and tools available in the market, A POS system can help retailers avoid long queues, slow payment, and inconvenience in the experience of the customers. Customers that are happy with the products, services, and experience will surely be loyal to your store.

STORE PROCESSES

Commonly, store processes are shopping, adding to cart, checking out, paying, and going. On the other hand, how you operate these processes varies the efficiency of your business. If the store processes are likely without standards, they will probably stress your customers and frustrate your employees. Store optimization and evaluating the store’s current situation might also help owners to identify what to implement and improve in their operation.

Here are some examples of store processes:

  • Check out process
  • Payment options
  • Product add-ons/Product bundles
  • Advance order
  • Customer loyalty card

These will go hand in hand with customer-centricity also. Recognizing their value and making them feel special will stand you out from your competitors.

ANAHAW POS Solution

Designed to make retail businesses seamless, data-driven, and operate faster, Anahaw POS system is a fully integrated retail solution that provides end-to-end functionality. Beyond providing the right tool for your retail business, Anahaw POS system is also flexible to make your processes faster and personalize the experience in your stores with cross-selling, customer points, and product recommendations.

Why Invest in a POS Solution?

  • Payment options – A POS solution helps the payment process go faster. By scanning the codes at the back of the product’s package, the system automatically calculates the total price of the customer’s purchase. Moreover, there are payment gateway integrations that allow them to have an option if they want to pay cashless.
  • Inventory Management – Businesses can easily track their product stocks in real-time. It would save a lot of time in tracking your inventory instead of manually tracking it.
  • Loyalty cards – By having loyalty cards, which can be used in multiple ways, not just incentivizing their loyalty in your store. They could also document their contact information, purchase history, and buying behavior so that you can thoroughly understand your customers and create better business decisions.
  • Avoid Errors – Using a POS system can help businesses to avoid errors during operation. For example, if a cashier mistakenly scans an item, you can easily control and correct it on the system by just inputting a PIN or swiping the manager’s control card.
  • Personalized shopping – With the use of a POS solution, it can provide a personalized experience to the customers. According to the Mastercard-sponsored Harvard Business Review survey, 8 in 10 respondents said that personalization is a critical driver of revenue and profits. In line with this, a personalized shopping experience could lead to customer satisfaction, loyalty, and increase sales because it matches their taste and preferences.

Lucky for you, Exist offers Anahaw POS system that is a fully integrated POS solution that provides today’s retailer with end-to-end functionality. You can book a free consultation and free demo with us to understand how Anahaw POS system is set up and how we can tailor-fit the product to your business.

TAKE YOUR BUSINESS TO THE NEXT LEVEL!

4 Things Why Implementing POS in Business is Necessary

4 Reasons Why Implementing POS in Business is Necessary

4 Reasons Why Implementing POS in Business is Necessary 800 507 Exist Software Labs

Klaus Schwab said, “In the new world, it is not the big fish which eats the small fish, it’s the fast fish which eats the slow fish. And this is true also in business nowadays. Stores with the most efficient operations and good offerings truly win the heart of their customers. While expanding, POS has an important role to play in day-to-day operations.

Point Of Sales Solutions have so many benefits for lots of businesses especially in the retail industry. From putting different prices on products  to promoting slow-moving SKUs, surely, POS will set your business on the right track!

If you are thinking that your business needs to scale or need to make its operation faster, this is for you. Point Of Sales Solutions are necessary in businesses. Data Analytics, Central Intelligence tool, Faster payment methods are some of its features.

So, here are the 4 reasons why implementing POS in Business is Necessary:

1. Inventory and Merchandise Management

One of the important areas to consider in having a POS system in your business is its inventory merchandise management. It helps your logistics to maximize your stock usage, allocations, and locating where to put it in order. With a POS, you have one central view over your inventory on how your stock runs. Using this, businesses will have an easier time deciding what to restock, what products should not be reordered, and what to offer with promos.

Moreover, having an inventory management system allows you to compile the data of what your customers are buying.

2. Centralized Store Management

The good thing about POS systems is that they can easily integrate different systems and devices like third party apps and hardware. Having said that, it takes away the manual tasks and automates them. A great POS gives you real-time reports, seamless processes, and accurate synchronization of data between business processes and store systems. Businesses don’t have to worry about the operational records since it is automatically put in the POS data. 

Managing your facility with a POS will truly solve all your worries and headaches!

3. Loyalty Programs and Personalized Offerings

See those loyalty cards from other grocery stores and drug stores? The main reason why they are promoting it is, of course, to encourage their customers to buy more and earn points that can be convertible to get products, discounts, and vouchers. But the logic behind it is that it leverages to monitor the customer’s behaviour, trends and the best seller in your stock. In addition, Loyalty programs create a personalized marketing strategy for you that surely helps you in managing your marketing campaigns.

4. Extensible for Online & Offline Business Scaling

As your business grows, a great POS should be future-ready and easily extensible once you scale. It also allows you to adapt to new technology changes and growing business requirements. If not, you have to start from scratch conceptualizing and finding a new one. Looks complicated right? 

With the new powered-technology, POS systems can give you access to your stores both offline and online. So whether there’s an internet interruption, your business can still operate and save your data. 

FINAL THOUGHTS:

Having an ALL-IN-ONE Point Of Sale Solution that gives you seamless work operation and increases your business profitability has a big impact on retail businesses. There are right tools and software with great features that you need to implement in expanding your business and being prepared for the future changes.

Lucky for you, Exist offers Anahaw POS that is a fully integrated solution that provides today’s retailer with end-to-end functionality. You can book a free consultation and free demo with us to understand how Anahaw POS is set up and how we can tailor-fit the product to your business.

TAKE YOUR BUSINESS TO THE NEXT LEVEL!

Retail. Java. Java Philippines.

Importance of Online Payment in Retail

Importance of Online Payment in Retail 768 487 Exist Software Labs

The pandemic has drastically changed the tone of retailing. As a result, retailing businesses have suffered principal losses. The health crisis became a roadblock that leaves retailers, mainly medium and large, with only two options: to take a detour or injure themselves.

In previous years, one of the primary movers of digital transformation in retail is the rise of a more digitally inclined population, accompanied by fast-evolving technology that displayed a threat to traditional, physical retailing. This threat was later on called the “retail apocalypse” which is signified by a rapid hike of sales in online retailing.

The Retail Industry

If we observe, data from 2019 shows that around 9,300 physical retail branches were closed due to excessive numbers of them being built instead of going for online sales (Forbes). Such is just one of the numerous proofs that retailing has already been going online.

We are way past the introduction stage to digital retailing. However, the global health crisis has created a higher demand for change to retail businesses, particularly from customers. 

A tremendous change in consumer behavior, the digital transformation that the pandemic called for is on a bigger scale. There is pressure for retailers to deliver their products through other channels, and still offer the most efficient service they could provide.

Nearly 50% of global shoppers are using digital payments more than pre-COVID. The majority of whom plans to continue doing so even after the numbers depress. E-Wallets and contactless cards are the top payment methods benefitting from this change, as consumers use less cash and make more purchases online (Global Online Payment Methods 2020 and COVID-19’s Impact Report).

The term “dirty money” pertains to not just unlawfully obtained money but to its by-the-book definition – unhygienic. In the United Kingdom alone, the use of cash was cut in half ever since their government banned its usage following the ascent of COVID19. Retailers are obliged to render contactless payments only, creating a cashless economy.

Before-mentioned synopsis emphasizes the pressure for the retail industry to provide more payment options. Retailers, therefore, should anticipate further developments from this point forward. Aside from its timely relevance of diminishing the need to do physical transactions, online payment has more to offer to the different stakeholders of retailing, which includes the following:

Faster transactions

Since it can be done by using the user’s mobile device, capacitating your business with online payments will make way to faster transfer in comparison to a card or cash payment. With the technological upgrades that mobile devices have nowadays, executing the transfer can be seamless and can only take a short while. 

Security

Online payment gateways have now evolved to address security issues that worry the users. They are encrypted, with several layers of security, which include protecting the information of both the sender and the receiver.

Personalized customer experience

It lessens the necessity to wait in long lines and the inconsistency of each transaction time, which is influenced by human factors. It also allows the business to acknowledge customers’ needs in real-time, regardless of their category or level of priority.

Affects buying behavior

The possibility of customers to retreat from purchasing a product may be affected by the unavailability of the payment method that they prefer. So, if a good number of the retail market will go for online payment if it is in place, it will be a grave move not to equip your business with this ability.

As the global health crisis pushes the retail industry to change the ecosystem, shaping your business fit for online payment is a step towards survival.

Get to know ANAHAW, our retail solution specially built to adapt to modern retail business requirements, and to specifically work on providing you an edge over the rest.