Transforming HR Services for a Progressive Pioneering Manpower Agency with HRIS Across Luzon and Visayas

Transforming HR Services for a Progressive Pioneering Manpower Agency with HRIS Across Luzon and Visayas 839 630 Exist Software Labs

Accessible HR Services via HRIS

In the job market, manpower agencies, also known as staffing agencies, offer a convenient and cost-efficient way to hire employees. These organizations match job seekers with employers, providing various services to facilitate the hiring process. In the Philippines, there are many manpower agencies. Despite the underemployment rate reported by the Philippine Statistics Authority (PSA) decreasing to 11.9 percent in December 2023 from 12.6 percent in December 2022, the country’s efforts to battle unemployment and underemployment still continue, driving many individuals to seek the services of these agencies for local and overseas job opportunities.

However, while these agencies play a crucial role in connecting job seekers with employers, they face several operational challenges. Navigating complex labor laws, ensuring compliance, and managing proper documentation add to the difficulties. Additionally, training and developing employees to meet client standards, maintaining effective communication, and coordinating schedules and job assignments are significant hurdles. Furthermore, securely handling large volumes of sensitive employee and client data is essential to ensure data integrity and protection against breaches.

Image showing the back of a security guard with the text: 'Operational Challenges for Managing Field Employees'

Given these challenges, HR departments struggle to manage field employees effectively. A custom Human Resources Information System (HRIS) can be an excellent solution as it addresses specific needs, enhances efficiency, and supports unique operational workflows. In our previous blog, we discussed when an organization should consider implementing a custom HRIS. In this blog, you will learn how we developed a custom HRIS for a major manpower agency servicing businesses in Luzon and Visayas, making HR services more accessible for their field employees. The client opted for a custom HRIS over an off-the-shelf solution due to their unique requirements, which were not readily available in standard software.

HR Transformation: A Manpower Agency’s Success Story with Custom HRIS

We had the opportunity to create an HRIS application or employee portal for a major manpower agency that offers a comprehensive suite of facilities management services. These include security services, facilities management, building maintenance, janitorial services, and environmental services. Their clientele comprises notable brands such as SM and Banco De Oro Universal Bank.

The project originated from our own experience in developing an in-house HRIS. Learn more about how custom HRIS solutions stand out here. Spanning 8 months, the project involved three key stages: Discovery, Initial Delivery, and Enhancements.

During the discovery phase, we collaborated closely with the client to understand their pain points, needs, and expectations for the solution. We conducted a thorough business analysis of their current HR processes, workflows, and systems to identify gaps and areas for improvement. The client highlighted several challenges, including difficulty tracking appointments and personnel movements, managing the deployment of security guards to different clients, checking credentials, monitoring mandatory training, renewing licenses and documents, and issuing uniforms. Based on these insights, we defined the project goals, developed a comprehensive feature list, and established budget and timeline parameters.

Utilizing the agile development methodology, we segmented the project into manageable sprints. This approach allowed us to focus on core feature development, UI design, testing, and deployment. In the final enhancement phase, we collected user feedback, monitored performance, developed new features, and provided ongoing support to ensure the system met the client’s evolving needs.

The Features of the Custom HRIS Portal

Our customized HRIS portal that can be accessed via mobile application and has role-based login for the client incorporates a robust suite of features tailored to streamline their HR operations and enhance employee accessibility.

Here are the key features that we created: 

  1. Recruitment 
  2. Employee Records 
    1. Employee 201 
    2. Employee Information Updates 
  3. Timekeeping 
    1. Attendance Report 
  4. E-services 
    1. Loans
    2. Government Loans
    3. Uniform Information, Requests, and Payment
    4. Diagnostic Scheduling, Requests, Approvals, and Recording 
    5. Payslip
  5. Employee Onboarding/Offboarding

The Results

Our custom HRIS app has significantly enhanced our client’s manpower agency by introducing key features such as time in/out tracking, timesheet monitoring, attendance approvals, leave management, and comprehensive employee profiles. These features have streamlined payroll processing, improved attendance management, empowered employees with self-service capabilities, and increased financial transparency. Additionally, e-services like loan applications and uniform requests, as well as diagnostic scheduling, have boosted employee satisfaction and operational efficiency. Admin modules for HR management, attendance reporting, onboarding, offboarding, and recruitment have further enhanced HR efficiency and decision-making. Overall, the custom HRIS app has led to increased operational efficiency, improved compliance, cost savings, and better decision-making, positioning the agency for sustainable growth and success. Even if these employees work remotely from different locations, they can access HR services, and vice versa for their HR department. With the ability to handpick modules in the employee portal, the system adapted to the dynamic nature of their organization and proved valuable to field employees.

Transform Your Manpower Agency with Custom HRIS: Consultation Available Now!

Manpower agencies looking to streamline their HR operations and enhance employee management should consider leveraging our experience in custom HRIS development. With our tailored solutions, we can address the unique needs and challenges faced by manpower agencies, offering comprehensive features to optimize HR processes, improve efficiency, and boost employee satisfaction. Whether it’s time tracking, attendance management, leave processing, or streamlined communication, our custom HRIS solutions are designed to meet the specific requirements of manpower agencies. We understand the importance of flexibility and scalability in HRIS solutions, allowing agencies to adapt and grow seamlessly as their business evolves. Contact us today for a consultation and let us help you transform your HR operations for greater success.

Image depicting employees in need of HRIS solutions, accompanied by text: 'Navigating HR Modernization: Why Your Organization Needs to Embrace HRIS in 2024

Navigating HR Modernization: Why Your Organization Needs to Embrace HRIS in 2024

Navigating HR Modernization: Why Your Organization Needs to Embrace HRIS in 2024 1200 630 Exist Software Labs

HRIS Empowering HR: The Evolution of Digital Transformation

When the pandemic hit, businesses across the Philippines faced significant challenges and had to respond swiftly. The sudden shift to remote work became imperative for all, requiring adaptation to new ways of operating. According to Great Place To Work, a global authority on workplace culture, interviews with 11 HR Leaders from major organizations revealed a consensus: 2022 necessitated a transformation in work practices. This transformation involved shifts in management, employee engagement strategies, and the retention of staff, despite the increased risk of mental health challenges stemming from the pandemic (Great Place To Work, 2022). These adaptations were facilitated by digital transformation, with a focus on process automation and hybrid work arrangements. Notably, every department, including Human Resources, underwent adjustments, recognizing that people are the cornerstone of business success.

Transitioning, it’s crucial to highlight the pivotal role of Human Resources Information Systems (HRIS) in modern Human Capital Development. HRIS digitizes HR functions and activities, ensuring seamless operation in a digital environment. Surprisingly, many small to mid-sized and even a few large-sized organizations in the Philippines still operate without an HRIS. While some may argue its necessity, the absence of an HRIS can pose challenges as businesses grow and require more sophisticated employee management practices. For instance, the Department of Labor and Employment (DOLE) conducts Technical Advisory Visits to aid small and micro-establishments in improving productivity and compliance with labor standards. During one such visit in Tagbilaran, Bohol, Ma. Luisa Saguirel, discovered payroll calculation errors, resulting in overpayment of the 13th-month pay. In such instances, this could have been avoided if they had an HRIS in place that can automate payroll processes accurately and efficiently, handling salary calculations, deductions, and direct deposits. Truly, efficient HR management is needed for business growth and this can be achieved through an HRIS.

These changes highlight the need for robust systems to streamline HR functions, especially during crises. As businesses in the Philippines adapt to new work environments, the importance of HRIS becomes clear. HRIS supports efficient HR management, ensures compliance, enhances engagement, and provides critical data for decisions. Despite its benefits, many smaller organizations still lack an HRIS, facing challenges as they grow. Understanding HRIS is crucial for thriving in a competitive and changing

Read More About How We Enabled HR Services For A Major Manpower Agency with Field Employees Across Luzon and Visayas

Importance of HRIS For Businesses in the Philippines

As mentioned above, having an HRIS could improve HR processes and employee management and overall benefit your organization. Here are the reasons why an HRIS is important for businesses in the Philippines. 


1. Improved Efficiency and Productivity

HRIS improves efficiency and productivity by automating repetitive tasks and streamlining HR functions. Automation reduces the time spent on manual processes, such as payroll and attendance tracking, allowing HR professionals to focus on more strategic activities. Streamlined processes ensure that HR functions run smoothly and efficiently, enhancing overall organizational productivity.

Ready to Take Your HRIS to the Next Level with AI and Analytics?

2. Better Data Management and Accessibility

HRIS enhances data management and accessibility by centralizing employee information in one system. This centralization allows for easy access to up-to-date employee records, reducing the risk of data inconsistencies and errors. Additionally, real-time data access and reporting provide HR managers with accurate and timely information, facilitating informed decision-making and strategic planning.

3. Compliance and Risk Management

HRIS plays a crucial role in ensuring compliance with local labor laws and regulations. By automating compliance-related tasks and maintaining accurate records, HRIS helps businesses adhere to legal requirements and avoid penalties. Moreover, minimizing errors in HR processes reduces legal risks, protecting the organization from potential disputes and liabilities.

4. Enhanced Employee Experience

HRIS enhances the employee experience by providing self-service portals that empower employees to manage their own HR-related tasks. These portals improve communication and transparency, allowing employees to access information, submit requests, and receive updates in real-time. Improved communication fosters a positive work environment, increasing employee satisfaction and engagement.

5. Strategic Decision-Making

HRIS supports strategic decision-making by providing data-driven insights into HR operations. With access to comprehensive data and analytics, HR managers can better plan and execute HR strategies. Identifying trends and proactively addressing issues enables businesses to make informed decisions that align with organizational goals, driving long-term success.

Image illustrating the significance of HRIS (Human Resources Information System) for businesses in the Philippines

The Advantages of Custom HRIS

To ensure your HRIS effectively serves your organization, it’s crucial to assess its alignment with your specific business needs and processes. While standard off-the-shelf HRIS solutions offer various functionalities, they may not fully accommodate the unique challenges or operational nuances of your organization. While it’s ideal for the off-the-shelf HRIS to adapt to your processes, what if the reverse occurs? What if you encounter challenges adjusting your processes to fit the off-the-shelf HRIS?This is where custom HRIS solutions play a vital role. Tailoring the system to meet your exact requirements allows you to maximize efficiency, improve data management, and enhance employee engagement. A custom HRIS ensures seamless integration and optimization of all HR functions, providing a robust framework that supports your business’s growth and strategic objectives.

In the case that the off-the-shelf HRIS solution might not work for your organization and its processes, let’s explore what sets customized HRIS development apart. Customized HRIS solutions are tailored software platforms designed to meet the specific needs and requirements of your organization. They are not premade but are built from the ground up or extensively modified to align with the unique workflows, processes, and objectives of a particular organization.

Image showing a person surrounded by reasons why customized HRIS solutions stand out

1. Customization for Specific Needs

Unlike off-the-shelf HRIS solutions, customizable ones allow you to dictate the features and workflow you want in your HRIS. By investing in a personalized HRIS for your organization, you no longer waste resources on premade features or wish for specific functionalities. For example, if you request a performance evaluation module to be added to your HRIS, you can include features such as defining performance goals and competencies, scheduling evaluation cycles, assigning reviewers, and tracking progress over time.


2. Scalability and Flexibility

Custom development also enables greater scalability and flexibility, allowing organizations to adapt and grow without being constrained by the limitations of pre-built modules. Custom solutions can be designed to accommodate increasing volumes of data, users, and processes as the organization expands. Additionally, custom-developed HRIS solutions are inherently flexible and adaptable to evolving business requirements. Organizations can easily modify or add new features as their needs change over time, without being constrained by pre-built modules that may not be easily customizable or extendable.


3. Integration with Existing Systems 

Tailor-fit development ensures seamless integration with existing systems and third-party applications, eliminating data silos. Custom HRIS solutions can be designed with specific integration points, data exchange processes, protocols, and formats to ensure compatibility and interoperability. This approach allows for accurate, consistent, and usable data exchange, eliminating discrepancies and errors. Additionally, custom development enables the creation of APIs and web services to facilitate communication and data synchronization between the HRIS and external systems, supporting various integration scenarios based on organizational needs.


4. Compliance and Security 

Custom development of HRIS solutions allows organizations to tailor compliance measures and data security features to meet specific regulatory requirements. This ensures adherence to industry standards and protection of sensitive HR information. With the ability to quickly adapt to regulatory changes, custom HRIS minimizes compliance risks and operational disruptions. Robust security features like encryption, access controls, and role-based permissions safeguard data, while secure integration with third-party systems maintains data integrity. Additionally, comprehensive training and support help users follow security protocols and compliance requirements, reducing the risk of breaches and violations.

Exist Software Labs: Your Partner for Custom HRIS Development

Partnering with a software development company like Exist Software Labs ensures your customized HRIS solution meets your specific needs. We have a proven track record of developing bespoke HRIS solutions, such as one for a major manpower agency, by deeply understanding client requirements and leveraging our technical expertise. Our approach includes features like attendance tracking, government loan applications, and various mobile-accessible e-services. To learn more about how we created their customized HRIS, you can read our client’s success story here.

With our experience in crafting custom HRIS, we provide personalized solutions that boost efficiency, productivity, and growth. Our flexible and adaptable systems seamlessly integrate features and third-party applications to meet evolving needs. Ready to elevate your HR operations? Contact us for a consultation or to learn more about our services.