Unleashing the Power of HRIS Solution: How Exist Software Labs’ Solution for BCC Won at the Asian Technology Excellence Awards 2024

In today’s fast-evolving digital landscape, organizations rely heavily on efficient, adaptable solutions to streamline their operations and enhance productivity. For BCC, a leading player in the manpower services sector, this meant adopting a tailored Human Resource Information System (HRIS) designed and implemented by Exist Software Labs. This collaboration resulted in a powerful HRIS solution that not only transformed BCC’s workforce management processes but also garnered recognition at the prestigious Asian Technology Excellence Awards 2024, where it won the Philippines Technology Excellence Award for Information Management in IT Services.

Who is the BCC CAT Group? BCC CAT Group is one of the Philippines’ most recognized names in risk management and facilities services, boasting a 50-year track record of excellence. As a leading manpower agency, BCC provides a comprehensive range of services, including risk management advisory, integrated security solutions, network security monitoring, and facilities management, to clients across various industries. Their operations span sectors from private businesses to large corporations, allowing their clients to focus on growth while BCC CAT manages security, safety, and facility needs. With thousands of contract workers deployed across different locations, BCC faced significant HR challenges, particularly in managing employee data, tracking performance, and ensuring compliance. These complexities created a critical need for a highly customized HRIS solution capable of handling their unique operational requirements efficiently and at scale.

BCC faced significant HR challenges stemming from the nature of their workforce and scale of operations. As one of the Philippines’ largest manpower agencies, BCC manages thousands of security guards deployed remotely across various industries, including law offices and other business establishments. This dispersed workforce created difficulties in communication, with HR often struggling to reach employees and vice versa. Traditional methods such as email proved inefficient, further complicating time-sensitive HR tasks like onboarding, offboarding, and performance tracking. Additionally, BCC’s reliance on manual processes for key functions, such as handling physical forms during employee offboarding and manually calculating leave credits based on tenure and rank, introduced inefficiencies and errors. The need for a more streamlined and automated HR process became clear, especially in managing uniform allowances, loan eligibility, job placements, and ensuring compliance with company policies and government regulations. As the workforce continued to grow, BCC required a highly customized HRIS solution to address these specific operational challenges, improve communication, and automate crucial HR processes.

Exist Software Labs developed a tailored HRIS solution for BCC, addressing their specific needs and operational challenges. At its core, the HRIS included essential features such as timekeeping and attendance management. However, the addition of custom modules truly transformed BCC’s HR operations. For instance, the onboarding process was enhanced with automated activity tracking and document management, while the offboarding process became more efficient by allowing employees to initiate termination actions themselves, with the clearance process fully automated.

To further enhance accessibility, we also developed a mobile application that empowered BCC’s remote workforce to interact with the HRIS system effortlessly. One of the most impactful customizations was the e-services module, which integrated third-party diagnostic systems to manage pre-employment health checks for newly deployed employees. This feature allowed employees to schedule diagnostics directly within the HRIS, with automatic notifications sent to HR to oversee the process. Additionally, employees could request uniforms, schedule health checks, and manage leave and payroll matters directly from their mobile devices, significantly improving communication between HR and the dispersed employees. The uniform management module enabled staff to order uniforms, select payment options, and receive notifications when items were ready for pick-up, while HR teams could manage orders and inventory from the backend.

From a technical perspective, the HRIS solution was built using a modular design, ensuring scalability and future adaptability without requiring a complete overhaul of the system. Cloud integration allowed seamless connectivity with BCC’s payroll system, ensuring security, reliability, and real-time data updates. Business rules for leave credits, job placements, and recruitment processes were fully automated, freeing HR staff from manual tasks and reducing the risk of errors. Supported by BCC’s change management team, the HRIS implementation and mobile app ensured a smooth transition and empowered BCC to efficiently manage their remote workforce, streamline operations, and enhance communication across all regions.

After implementing the custom HRIS, BCC experienced significant improvements in their HR operations and overall efficiency. Administrative tasks that were once time-consuming, such as payroll processing and attendance management, became streamlined, saving valuable time for HR staff. The self-service capabilities empowered employees to manage their own leave requests, loan applications, and uniform orders, reducing the workload on HR and improving employee satisfaction. Compliance was enhanced with automated processes and accurate reporting, significantly reducing the risk of penalties due to human errors. Onboarding and offboarding procedures became smoother, ensuring new hires were quickly integrated, and terminations were handled with greater efficiency. Data-driven insights from the HRIS enabled BCC to identify and correct errors in real-time, resulting in improved reporting accuracy. The overall impact of the HRIS was a more efficient, compliant, and transparent HR operation, positioning BCC for sustainable growth and long-term success.

Exist Software Labs’ custom HRIS solution for BCC didn’t just transform their HR operations—it also gained industry recognition. Last September 5, 2024, the solution won the Philippines Technology Excellence Award for Information Management in IT Services at the Asian Technology Excellence Awards. For more details about the awards night, click here. 

This award is a prestigious recognition of innovative tech solutions that drive business success. The committee praised Exist Software Labs for:

• Tailored Innovation: The HRIS solution was customized specifically for BCC’s needs, such as managing uniforms, job placements, contracts, and compliance. This personalized approach made the solution stand out.
• Operational Impact: The new system reduced administrative tasks, improved compliance, and minimized errors, making HR operations much smoother for BCC.
• Scalability and Security: With its modular design and cloud integration, the solution is built to grow with BCC, offering both flexibility and robust security.

Winning this award sets a new standard for HRIS solutions in the manpower industry and highlights Exist Software Labs’ role as a leader in HR tech. It shows how customized solutions can make a real difference for organizations looking to improve their HR operations.

The successful implementation of Exist Software Labs’ custom HRIS solution for BCC underscores the critical importance of tailored HR solutions for large, complex organizations. This project demonstrated how deeply customized technology can resolve specific operational challenges, streamline processes, and significantly enhance overall efficiency. By addressing BCC’s unique needs—such as managing remote workforce communication, automating administrative tasks, and improving compliance—the HRIS not only delivered tangible operational improvements but also earned prestigious industry recognition. 

This award-winning solution highlights Exist Software Labs as a leader in HR technology, showcasing our ability to deliver innovative, scalable solutions that drive business success. Looking ahead, there is potential for further collaboration and innovation to continue enhancing BCC’s HR operations and adapt to evolving needs. 

We invite other companies in the manpower and HR industries to explore how customized solutions from Exist Software Labs can transform their HR operations. Ready to take your HR management to the next level like BCC? Contact us today to discover tailored solutions designed to meet your specific business needs.