The New Age of Banking: Voyaging through Digital Banking Asia Summit 2024

The New Age of Banking: Voyaging through Digital Banking Asia Summit 2024

The New Age of Banking: Voyaging through Digital Banking Asia Summit 2024 1200 630 Exist Software Labs

Pasay City, Philippines – Embarking on the New Age of Banking, Digital Banking Asia Summit 2024 emerged as a beacon of innovation and Asia’s flagship leadership summit for Bank CXOs and Fintech Disruptors. Held on March 13, 2024, at the esteemed Manila Marriott Hotel and co-presented by Escom, this landmark event brought together visionary leaders, industry experts, and trailblazers from across the Philippines. As Exist, Software Labs Inc. joined as one of its’ sponsors, supplementing the core vision of the event is incredibly certain, exploring the cutting-edge trends, challenges, and opportunities shaping the future of Banking and Financial landscape.

The Digital Banking Revolution

Discourse and Panel Discussions

1. Charting the Digital Transformation Landscape: Banking CEOs’ Top Priorities in Asia
Discussed by:

• Sumit Kumar – Managing Director and Partner at BCG
• Paolo Salcedo – Head, Virtual Banking at Maybank
• Greg Krasnov – CEO & Founder at Tonik Bank
• Nate Clarke – CEO at GoTyme
• Sushreem Jadhav – BFSI Practice Lead at Collabera Digital Philippines
• Colin Kum – APAC Market Director at Mambu

2. Customer Feedback and Continuous Improvement: Using Voice of the Customer (VoC) to Drive Innovation
Discussed by:

• Vicky Salas – Partner at SGV (Moderator)
• Dan Ramirez – Senior Vice President, Head of Transformation Office; Office of the Chief Operating Officer at ING Bank
• Lion Gacad – Chief Experience Officer at Gotyme Bank
• Mica Diaz de Rivera – UX Strategy and Design Head at Metrobank

3. The Role of AI and Machine Learning in Shaping the Future of Finance
Discussed by:

• Gilbert Trinchera – Partner at KPMG
• Sara Ann Venturina – Chief Data Officer at GCash
• Kenneth Catugas – Head of IT at ING Bank
• Esel Madrid – SVP and Head of Data Science & AI Center of Excellence at Security Bank
• Durjoy Patranabish – Vice President, Business Development at Tiger Analytics
• Vijesh Kishore – Chief Revenue Officer at SnapWork Technologies

4. Cybersecurity in Financial Services: Protecting Data and Building Trust
Discussed by:

• Mark Anthony Almodovar – Risk Assurance, Cybersecurity and Privacy Executive Director at PwC
• Marlon Sorongon – Chief Information Security Officer at Maybank Philippines
• Carlos Tengkiat – Chief Information Security Officer at RCBC
• Akbar Senior Motani – CEO at DPM
• Ryan Pahignalo – Head of Compliance and Monitoring Services at Digido Finance Corp.
• Hung Wong – Vice President, ICT Solution & Partnership at HGC Global Communications

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Explored Key Topics

1. AI, Data & Automation
The summit delved into the transformative power of artificial intelligence, data analytics, and automation in reshaping the banking landscape. Discussions centered on harnessing AI-driven insights to enhance customer experiences, optimize operational efficiency, and drive sustainable growth in the digital era.

2. Transformation for Traditional Banks
Amidst rapid digitization, traditional banks are navigating a paradigm shift towards agility, innovation, and customer-centricity. Sessions at the summit explored strategies for traditional banks to embrace digital transformation, foster innovation, and remain competitive in an evolving market landscape.

3. Cyber Security, Fraud & Identity
With the proliferation of cyber threats and financial fraud, safeguarding customer data and ensuring robust security measures are paramount. The summit addressed the latest advancements in cybersecurity, fraud detection, and identity verification technologies, highlighting the importance of proactive risk management and compliance.

4. Open and Embedded Finance
The rise of open banking and embedded finance presents unprecedented opportunities for collaboration and ecosystem integration. Industry leaders discussed the potential of open banking frameworks, API-driven innovation, and embedded finance models to drive financial inclusivity, accessibility, and innovation.

5. Diversity & Financial Inclusion
Promoting diversity, equity, and inclusion is essential for fostering a more inclusive financial ecosystem. Sessions at the summit explored strategies for advancing financial inclusion, empowering underserved communities, and leveraging diversity as a catalyst for innovation and growth.

6. Fintech & Partnerships
Collaboration between traditional financial institutions and fintech disruptors is reshaping the future of finance. The summit explored emerging fintech trends, partnership opportunities, and collaboration models driving innovation, agility, and customer-centricity in the digital age.

7. Payments Innovation
The payments landscape is undergoing rapid transformation, driven by digitalization, mobile technology, and changing consumer preferences. Discussions at the summit centered on payments innovation, digital wallets, real-time payments, and the future of frictionless transactions in the digital economy.

8. Seamless Experiences
In an era of heightened customer expectations, delivering seamless and personalized experiences is imperative for driving customer engagement and loyalty. The summit explored strategies for creating frictionless omni-channel experiences, leveraging data-driven insights, and delivering hyper-personalized services.

9. ESG and Sustainability
Embracing environmental, social, and governance (ESG) principles is no longer a choice but a strategic imperative for financial institutions. Sessions at the summit emphasized the role of sustainable finance, responsible investing, and ESG integration in driving long-term value creation and societal impact.

Takeaways

The Digital Banking Asia Summit 2024 served as a catalyst for innovation, collaboration, and thought leadership, setting the stage for a future where financial services are more inclusive, accessible, and sustainable. And with Exist Banking and Financial Services Solutions, you can effectively navigate these complexities of a rapidly evolving digital landscape, the insights, connections, and strategies forged at this summit that will undoubtedly shape the future trajectory of banking and financial services, not only in the Philippines, but across Asia Pacific region and beyond.

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