Standard Responsibilities:
- To facilitate and monitor key project scope, tasks, documentation, timeline and issues in coordination entire project team, to ensure its completion and/or resolution
- Understanding business needs and objectives
- Creating clear and concise documentation on processes, user stories, requirement specification
- Manage the team to ensure fulfillment of requests and resolution of defect &/or production incidents through the following
- Assesses and validates system related issues through first level isolation and resolution
- Coordinates and monitors production incidents related by properly documenting and escalating reported incidents to appropriate party to ensure resolution and completion of assigned deliverable.
- Coordinates with technical team on the development/enhancement of assigned application systems to ensure accuracy of programming based on approved user requirements.
- Leads UAT and integration activities and coordinates testing with the system users to ensure implementation within target date.
Skills/Experiences Required:
- Must have experience in Credit Card Management System as a BA
- With at least 5 years related work experience
- Business Process Understanding and Analysis and Propose solution
- Strong written, verbal and collaboration skills
- Experience in Card Management System
- Knowledgeable in daily operations and accounting is preferable
