Responsibilities:
- Produce detailed and accurate content for both Open Source Cloud platform and internally designed software
- Write, edit, and update documentation for clients, including user guides, release notes, FAQs, API documentation, and reference manuals
- Organize and analyze complex information and create easy-to-understand content
- Use authoring and desktop publishing tools
Skills / Experience Required:
- Candidate must possess at least a Bachelor’s/College in Information Technology/Computer Science or equivalent
- 5+ years of experience in developing online and printed software documentation
- Ability to create software documentation, as well as edit and update existing documentation
- Knowledgeable about Linux system administration and cloud platforms
- Excellent written and oral communication skills
- Strong knowledge of Mac Pages, Keynote, HTML, and Wiki
- Ability to work with subject matter experts, QA, and developers to obtain information
- The ability to meet tight deadlines with quality content
