Rising healthcare costs are putting pressure on the entire healthcare industry. At the same time, many hospital systems are seeing revenue slow, or even decline. That’s a daunting sustainability gap—and it’s threatening to push you into survival mode
Many hospitals will try to tighten their revenue cycle management — contain costs by streamlining operations and reducing staff and adding technology — but it would only be a short-term measure because it won’t be able to close this gap unless variability – the source of inefficiencies, adverse events, increased lengths of stay, and higher mortality rates are addressed until consistency of care becomes the norm.
Focus on reducing costs alone will be ineffective. At some point, you must begin to address the clinical side of the business. This is a huge quality challenge because clinical care is rooted in a series of behaviors that are incredibly difficult to change—even when you want to do the right thing.
But it’s not impossible. The key is to make people trust and remember what you want them to do.
To learn more, download Wolters Kluwer’s eBook Reducing Variability in Care: Drive Behavioral Changes That Improve Clinical Effectiveness to take a deeper look into proven approaches for improving your organization’s clinical effectiveness.